Amazing place - don’t think twice about staying here!
Nothing! A little out of the way, but once you’re there you won’t really want to leave!
Everything! From start to finish this place completely exceeded expectations. Welcome drink and dessert on arrival; incredible room with beautifully maintained private onsen with a view; amazing shower room; great dinner and breakfast. And most of all, incredible staff who were the most professional and helpful we encountered throughout our trip.
Nice Onsen Hotel
The private onsen was too hot. I tried many onsen places in Japan and the temperature in the private onsen was unbearably high even for myself, let alone my boy friend, who’s very new to the onsen experience. Had to keep the cold water running to be able to get in. Would expect free shuttle bus not just to the station but also from the station for the high price we paid. It was extremely hard for us to carry our heavy luggages up the hill to the hotel. The staff was kind and ran to help us as soon as he saw us though.
We spent one night here and had a good time using the private bath. Dinner and breakfast was delicious, and the staff was kind and professional. I liked the yukata they prepared for us and felt a sense of tranquility looking out at the bamboo forest from the outdoor bath. Great getaway for couples.
This hotel is incredible. The staff, the amenities and the food was wonderful. We are vegetarian and they accommodated ever need we had. We couldn’t have had a better experience. If your in Japan, this is a great place to relax and enjoy life.
The phone number provided was wrong, we went to another Kinnotake Onsen! Totally unacceptable!
The bathroom was a bit dated and worn out.
Bed was comfortable, nice spacious room.
There are mosquitoes and moth in our room, but the hotel didn't provide anything to prevent them . OUR SLEEP WAS RUINED.
The view in dining room is really nice.
Great place to rejuvenate body and mind.
Great Ibsen, amazing staff & fab service. Adault only Hotel, which was fab.
The dinner was good, but not mind-blowing. We enjoyed breakfast more.
Our room was spacious and comfortable. Rotemburo was the perfect temperature.
A pleasant stay at Kinnotake
Didn't provide transportation between the station and the hotel.
It's quiet and peaceful, staffs were friendly and helpful. Breakfast and dinner are very tasty but not too heavy.
This is not just a hotel it is a place you stay to soak in the volcanic waters in privacy.
Everything was brilliant. No need to bring a pillow - this hotel is extremely comfortable on all levels.
Extremely expensive, not really worth it.
I was very well-rested here after a long day in hakone.
- I feel like the price should be reevaluated.It is fairly steep for what it provides. For example: There's no garden or other facility besides a small lounge/bar. dinner is not private, it is in an open dining area. depending on the guests, it can get loud. I don't want hear other people's conversation. The person serving us was very nice but busy and you can see they would quickly explain the dish and would then start running back and forth between tables. Loud noises and lack of time and attention affects the mood and dining experience. Kaiseki is nice If you enjoy the taste of seafood and a slimy and pudding-like gustatory experience (sticky tofu, sticky sauce/soup etc). I feel like some of the menu could be revised as the sticky sauce/soups were a bit repetitive. Dessert was abit simple. - we paid 1200$ aud/night here. I have stayed in another ryokan that was 900$AUD/night which offered a lot more than this one currently provides. They assigned us a lady to look after us during the entire stay. Private room for dinner. Kaiseki was better with a diverse beverage menu that was free of charge during our dining experience. They had a nice garden and view.
- cleanliness - calm and relaxation - modern facilities which drew me into booking this place - comfortable beds - private bath- clean - located near a pristine river - friendly staff members who try their best to appease their guests - English speaking staff